Pet Clinic EMS

The Challenge

The client, a busy veterinary clinic, was struggling with a fragmented workflow relying on paper records and disparate software for billing and scheduling. This led to administrative bottlenecks, lost records, and increased wait times for patients. They needed a unified solution to manage the entire patient lifecycle.

The Solution

We designed and built a bespoke Electronic Medical Record (EMR) system tailored to their specific workflows. The system centralizes patient data, appointment scheduling, and inventory management into a single, intuitive interface.

Key Features

• Digital patient history & vaccination tracking
• Real-time appointment scheduling dashboard
• Dual Language Support (English & Greek)
• Dark/Light Theme for comfortable usage
• Inventory management with low-stock alerts
• Automated prescription PDF generation

Technical Approach

The application was built using Next.js for the frontend to ensure a responsive and fast user experience. For the backend, we utilized PostgreSQL to handle complex data relationships between owners, pets, and medical records.

Attention to detail was crucial. We implemented optimistic UI updates for the scheduler to make interactions feel instant, and used robust form validation to prevent data entry errors in critical medical records.

The main dashboard providing quick access to daily tasks.

Mobile Responsive Experience

Recognizing that veterinarians often need to check schedules or records on the go, the entire system is fully responsive. Key touches include a mobile-optimized navigation menu, accessible FAQs, and integrated maps for client ease of finding the clinic.

The Outcome

The new system transformed the clinic's operations. Administrative time was reduced by approximately 50%, allowing staff to focus more on patient care. The error rate in billing and prescription records dropped significantly due to the system's built-in checks.